Service Request Ticket - # 26723

Service Request Information

CONTACT Name Soukup, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 16, 2008 01:25 PM
Department University Computing Solutions Phone 88638
Location Email soukupm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20071117[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Inspiron XPS M1330 laptop, 2.4GHz,800MHz,3MB
Serial No. 3FKQRG1 Location PDR

CPU Intel Quad Q6600(2.4GHz,8M,1066)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066182 installed as Office Pro 2003

Wired NIC 00:1E:4F:E4:C6:EC

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Jul 17, 2008 10:32 AM 
Task reassigned to Brian Witt.
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Brian Witt Jul 17, 2008 10:32 AM 
Users took care of this themselves.
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Brian Witt Jul 17, 2008 09:57 AM 
PCI video card FTW!!!
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Courtney Wehner Jul 16, 2008 01:26 PM 
Michael's computer is the above WOU#.
Brian's computer is 20071118[Edit Inv].

The software will be in tech inbox #3.
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