Service Request Ticket - # 26742

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 17, 2008 09:31 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20020220[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO; P0039055; 17inch Flat Panel Monitor
Serial No. KR-08G152-47602-272-AEVZ Location PDR
TECHS Submitted by Ziad Al-sulaiman Contact zalsulaiman06@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Jul 17, 2008 10:09 AM 
****This is an email****
Hello,
This is a response to your request to remove a
stuck floppy disk from a workstation in the APSC
computer lab. I managed to remove the disk and
gave it to the student in charge of the lab.

Richard Kavanagh
University Computing Services
rkavanagh08@wou.edu
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Richard Kavanagh student Jul 17, 2008 10:09 AM 
sent an e-mail to the student:
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Richard Kavanagh student Jul 17, 2008 10:04 AM 
I opened up the computer to remove the floppy. I
left it with the student in charge of the lab
because he said that the student would be back.
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Brian Witt Jul 17, 2008 09:51 AM 
Task reassigned to Richard Kavanagh.
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Richard Kavanagh student Jul 17, 2008 09:44 AM 
looks like I typed too soon.
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Richard Kavanagh student Jul 17, 2008 09:43 AM 
I don't know where "machine 14" is. I looked up
the WOU# bit it belongs to a monitor.
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Ziad Al-sulaiman Jul 17, 2008 09:43 AM 
A student pushed in his flppoy disc in the 
computer I4 at APSC101. WOU number for the 
computer is (20020220). Due to his classes he 
needs the floppy by tomorrow or no later than 
monday. His name (Antonio Guardian) and his e-
mail (guardiantony@yahoo.com).
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