Service Request Ticket - # 26753

Service Request Information

CONTACT Name Jack, Roben   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 18, 2008 10:12 AM
Department Advancement & Foundation Phone 88468
Location Email jackr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030620[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 5VC0Y41 Description Dimension 4600, P4-2.80GHz
Serial No. 5VC0Y41 Location ITC 007 Storage

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:FE:CC

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jul 18, 2008 12:35 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Jul 18, 2008 12:34 PM 
Users added to local admin group.
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Christian Mendez Jul 18, 2008 10:18 AM 
She called and said that the software Past 
Perfect is installed on 1 specific machine 
wou#20030620[Edit Inv] and it is used by student workers. 
However, student workers cannot access the 
software and she believes they might need rights 
because SHE can log into the machine and use the 
software.


Student workers:
Jennifer Gates
V00189615
jgates07@wou.edu 

Thomas Brinkman
V001711806
tbrinkm@wou.edu 

Rosie Lopez
V00189411
rlopez@wou.edu
 
Pat Erkson
V00196348
erksonp@wou.edu
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