Service Request Ticket - # 26779

Service Request Information

CONTACT Name Marsaglia, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 21, 2008 10:52 AM
Department Computer Science Division Phone 88991
Location Email jcm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070547[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
Serial No. 4w8l5f1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003

Wired NIC 00:1A:A0:7B:9C:96

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Sep 24, 2008 12:12 PM 
Task reassigned to Audrey Sundkvist.
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Brian Witt Sep 05, 2008 05:09 PM 
LOCATIONS of new ITC setups need to be recorded,
as they will most likely be moved.  We STILL need
to retrieve an old CPU and monitor.
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Brian Witt Sep 05, 2008 12:13 PM 
Machine has been delivered, but not set up.  We
still need to retrieve an old CPU and monitor.
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Rebecca Murphy Jul 28, 2008 09:51 AM 
talked to Portia and she wants these computer to
be delivered and set tomorrow.
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Brian Witt Jul 22, 2008 10:33 AM 
Ready to deliver
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Courtney Wehner Jul 21, 2008 10:54 AM 
Monitor: 20071003[Edit Inv]

COmputer will be in tech inbox #4 and the 
monitor will be on the floor.
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Courtney Wehner Jul 21, 2008 10:54 AM 
Additional Software: MS Win Xp Pro installed, MS 
Office Pro 2007 from P0064260 installed as 
Office Pro 2003.

Going to Marsaglia. See him for old CPU pick up.
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