Service Request Ticket

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Service Request Information

CONTACT	Name	Brownbridge, Robert	Date	Jul 21, 2008 11:38 AM
	Department	Deaf Studies and Professional Studies	Phone	88961
	Location		Email	brownbr@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20071112 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Apple iMac 20in 2.66GHz Intel Core 2 Duo#MB324LL/A
	Serial No.	SW88176MTZE3	Location	PDR
	CPU	Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)
	OS	MAC OS X 10.9 (Mavericks)	Software	MS Office 2008 for MAC from P0066186 installed as MS Office 2004 for MAC
	Wired NIC	00:1F:F3:4F:D6:55
	Wireless NIC	00:1E:C2:C5:C7:89
	Bluetooth NIC	00:1E:C2:99:40:0F

TECHS	Submitted by	Courtney Wehner	Contact	cwehner05@wou.edu	88925
	Primary Technician		Contact	rkavanag08@wou.edu	88323

Tracking

Entered by	Date	Memo
Richard Kavanagh student			Email Public
Entered by	Date	Memo
Richard Kavanagh student	Nov 17, 2008 10:19 AM	All set up and running.	Add Attachment
Richard Kavanagh student	Nov 11, 2008 04:54 PM	Task reassigned to Richard Kavanagh.	Add Attachment
Adam Bates	Nov 10, 2008 08:09 PM	**This is an email** Stanley, Sorry for the delay in replying but I am doing a lot of supervision in schools this term. I'll be at WOU Tuesday afternoon through Thursday with some meetings on each day: Tuesday, 11/11 - could be there at 3:30 pm; meetings with students at 5:30 pm on (office hours 3:30 to 6:30) Wednesday, 11/12 - have a Program meeting from 1 to 2:30 pm; office hours at 4:30 - 6:30 but will be around before 4:30 Thursday, 11/13 - have an Advisory Council meeting at WUC from 10:30 to 3:00 pm. Let me know what day & time will work for you to bring over the new iMac. Thanks.	Add Attachment
Richard Kavanagh student	Nov 07, 2008 12:18 PM	Called and left a voice mail.	Add Attachment
Stanley Ratcliff	Nov 06, 2008 11:10 AM	Called and left VM and emailed.	Add Attachment
Lance Jewett	Oct 30, 2008 09:33 AM	called and no answer	Add Attachment
Stanley Ratcliff	Sep 17, 2008 08:51 AM	Task reassigned to Stanley Ratcliff.	Add Attachment
Stephen Pierce	Jul 24, 2008 04:03 PM	Please deliver to ED 160	Add Attachment
Richard Kavanagh student	Jul 23, 2008 03:50 PM	Called for availability. His voice mail says that he'll be out for the summer.	Add Attachment
Richard Kavanagh student	Jul 23, 2008 03:49 PM	Set up and ready to deliver.	Add Attachment
Courtney Wehner	Jul 21, 2008 11:41 AM	iMac will be on the floor in front of Brad's desk.	Add Attachment
Courtney Wehner	Jul 21, 2008 11:40 AM	Additional Software: MS Office 2008 for MAC from P0066186 installed as MS Office 2004 for MAC.	Add Attachment