Service Request Ticket

Service Request Information

CONTACT	Name	Poston, Pete	Date	Jul 21, 2008 12:04 PM
	Department	Natural Science/ Chemistry	Phone	88218
	Location		Email	postonp@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20070551 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
	Serial No.	6y8l5f1	Location	PDR
	CPU	Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)
	OS	Unknown	Software	MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003
	Wired NIC	00:1A:A0:7B:91:41

TECHS	Submitted by	Courtney Wehner	Contact	cwehner05@wou.edu	88925
	Primary Technician		Contact	ucsbanner@wou.edu	88926

Entered by	Date	Memo
Banner Support			Email Public
Entered by	Date	Memo
Audrey Sundkvist	Oct 17, 2008 02:30 PM	Task reassigned to Banner Support.	Add Attachment
Audrey Sundkvist	Oct 17, 2008 02:30 PM	I setup 20070551 and 20070552.	Add Attachment
Patrick Shanley	Oct 15, 2008 12:40 PM	friday at one o'clock will	Add Attachment
Richard Kavanagh student	Oct 08, 2008 01:15 PM	I called yesterday and left a voice mail asking for a time when there are no classes/labs going on and we can do this.	Add Attachment
Patrick Shanley	Oct 03, 2008 01:54 PM	pete called back for richard to let him now he will be available now for the delivery	Add Attachment
Richard Kavanagh student	Sep 22, 2008 08:15 AM	Called and left a voice mail with Pete. If I don't hear back by this afternoon I'll call Niki Winslow.	Add Attachment
David Olson	Jul 22, 2008 02:44 PM	Called and left a VM asking for availability.	Add Attachment
Brian Witt	Jul 22, 2008 12:05 PM	Ready to deliver	Add Attachment
Courtney Wehner	Jul 21, 2008 12:06 PM	Monitor: 20070594 COmputer and monitor will be on the floor in front of Brad's desk.	Add Attachment
Courtney Wehner	Jul 21, 2008 12:06 PM	Additional Software: MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003.	Add Attachment