Service Request Ticket - # 26788

Service Request Information

CONTACT Name Monge, Robert   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 21, 2008 01:52 PM
Department Library & Media Services Phone 88887
Location Email monger@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070144[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. H5GBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550

Wired NIC 00:1A:A0:53:19:1E

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Jul 24, 2008 10:26 AM 
Task reassigned to Brian Witt.
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Brian Witt Jul 24, 2008 10:26 AM 
Installed the software.
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Brian Witt Jul 22, 2008 04:10 PM 
Left VM for install times
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Sarah Callaway Jul 21, 2008 03:57 PM 
They need Articulate Engage and Articulate Quiz 
Maker to be installed
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Richard Kavanagh student Jul 21, 2008 03:44 PM 
Installed the software.
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Richard Kavanagh student Jul 21, 2008 03:16 PM 
Task reassigned to Richard Kavanagh.
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Tricia Flaherty Jul 21, 2008 02:02 PM 
Install the following three titles Serial info 
can be found in pdf files in these directories:
T:\Articulate\Rapid E-Learning Studio 2nd 
Edition Pro
Studio 2nd Edition Pro

T:\Reallusion- CrazyTalk
CrazyTalk Pro v5

T:\camtasia
Camtasia Snagit9 Studio5 Bundle
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