Service Request Ticket

Service Request Information

CONTACT	Name	McLeod, Scott	Date	Jul 21, 2008 02:20 PM
	Department	Education & Leadership	Phone	88929
	Location		Email	mcleods@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20070553 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
	Serial No.	b19l5f1	Location	PDR
	CPU	Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)
	OS	Unknown	Software	MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003
	Wired NIC	00:1A:A0:7B:CB:09

TECHS	Submitted by	Courtney Wehner	Contact	cwehner05@wou.edu	88925
	Primary Technician		Contact	rkavanag08@wou.edu	88323

Entered by	Date	Memo
Richard Kavanagh student			Email Public
Entered by	Date	Memo
Richard Kavanagh student	Jul 25, 2008 02:16 PM	Task reassigned to Richard Kavanagh.	Add Attachment
Richard Kavanagh student	Jul 25, 2008 02:16 PM	Delivered and installed. User was not present.	Add Attachment
Stephen Pierce	Jul 24, 2008 04:03 PM	please deliver to ED107	Add Attachment
Richard Kavanagh student	Jul 23, 2008 11:43 AM	Left a voice mail asking for availability times.	Add Attachment
Brian Witt	Jul 22, 2008 12:05 PM	Ready to deliver	Add Attachment
Courtney Wehner	Jul 21, 2008 02:21 PM	Monitor: 20070596 Computer and monitor will be on the floor in front of Brad's desk.	Add Attachment
Courtney Wehner	Jul 21, 2008 02:21 PM	Additional Software: MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003.	Add Attachment