Service Request Ticket - # 26792

Service Request Information

CONTACT Name Hendrickson, Dorothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 21, 2008 03:10 PM
Department Registrar’s Office Phone 88932
Location Email hendrid@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060415[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2FS Thin Client #NTC-15Z-00
Serial No. 0639BB8082 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:3C:83:66

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Christian Mendez Jul 24, 2008 08:20 AM 
She called back asking for a status on her 
request.

all day today and tomorrow. except 1-2pm.
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Brian Berkley Jul 21, 2008 03:48 PM 
Task reassigned to Brad Dougherty.
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Brian Berkley Jul 21, 2008 03:48 PM 
She would need her woufavs directory restored from
her H: drive.
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Sarah Callaway Jul 21, 2008 03:11 PM 
The folder name was woufazs.
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