Service Request Ticket - # 26795

Service Request Information

CONTACT Name Dalton, Kris   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 21, 2008 03:55 PM
Department College of Education Phone 88482
Location Email daltonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070560[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
Serial No. hv8l5f1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003

Wired NIC 00:1A:A0:7B:48:F9

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Jul 25, 2008 04:16 PM 
Task reassigned to Richard Kavanagh.
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Richard Kavanagh student Jul 25, 2008 04:10 PM 
Delivered but there is no desk for us to set it up
on. The computer is currently in ED 202 conference
room. Will check back on Monday.
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Richard Kavanagh student Jul 23, 2008 11:44 AM 
Left a voice mail asking for availability times.
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Brian Witt Jul 22, 2008 02:14 PM 
Ready to deliver
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Courtney Wehner Jul 21, 2008 03:57 PM 
Monitor: 20070603[Edit Inv]

COmputer and monitor will be on the floor in fee 
payment hallway under a sign "ED machines".
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Courtney Wehner Jul 21, 2008 03:56 PM 
Additional Software: MS Win Xp Pro installed, MS 
Office Pro 2007 from P0064260 installed as 
Office Pro 2003.

This needs to be swapped with student machine at 
the front desk.
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