Service Request Ticket - # 26804

Service Request Information

CONTACT Name Helppie, Kevin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 22, 2008 11:03 AM
Department Creative Arts/Music Phone 88876
Location Email helppik@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031181[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power MAC G5 1.6GHz
Serial No. G84224NUNV9 Location PDR

CPU G5 1.6GHz


OS Unknown Software

Wired NIC 00:0A:95:BA:1F:1C

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Jul 31, 2008 11:30 AM 
The volume was simply muted. I also updated his
system.
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Brian Witt Jul 31, 2008 10:55 AM 
Task reassigned to Brian Witt.
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UCS Tech Jul 22, 2008 03:54 PM 
Status changed to: Waiting for Contact
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Brian Witt Jul 22, 2008 12:24 PM 
Left VM for times
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Brian Witt Jul 22, 2008 12:13 PM 
Task reassigned to Brian Witt.
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Patrick Shanley Jul 22, 2008 11:04 AM 
Probably the best time would be from 11 to 1, but 
he mostly just wanted a tech to look at his 
computer
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