Service Request Ticket - # 26805

Service Request Information

CONTACT Name Richards, Marlene   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 22, 2008 11:09 AM
Department The Research Institute Phone 88817
Location Email richarm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060637[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 745 SFF, 3.40GHz, 2X2M, 800MHz
Serial No. 1J1SXC1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software Microsoft Office Pro 2003 from TRI site license

Wired NIC 00:1A:A0:42:C8:52

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Jul 22, 2008 03:45 PM 
They just needed the TRACS software installed on a
machine. The installer is on their I: drive.
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Brian Witt Jul 22, 2008 12:22 PM 
Left VM for times
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Brian Witt Jul 22, 2008 12:13 PM 
Task reassigned to Brian Witt.
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Patrick Shanley Jul 22, 2008 11:10 AM 
A new computer to the department needs to be 
hooked up to Tracs
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