Service Request Ticket - # 26838

Service Request Information

CONTACT Name Carlson, Jan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 23, 2008 04:35 PM
Department Advancement & Foundation Phone 88725
Location Email carlsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071256[Edit Inv] (opens in a new window) Bldg/Room NS 120A
Service Tag JFJTGG1 Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. JFJTGG1 Location Ava Howard - Backroom

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Windows XP Pro Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066424

Wired NIC 00:1E:C9:76:C2:26

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Jul 24, 2008 02:20 PM 
I am installing the scanner software now...
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Brian Witt Jul 24, 2008 10:39 AM 
Task reassigned to Brian Witt.
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Adam Bates Jul 23, 2008 04:36 PM 
****This is an email****

 
We have a new scanner here at the Cottage but we 
have never had software installed on all 
computers. Also, we had OCR software for our old 
scanner but not now. Why?? Also, how do we 
identify the scanner now that it is networked?? 
Clearly we need assistance in using this machine.
 
Thank you.
 
Jan
20071256[Edit Inv]
CO 208
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