Service Request Ticket

Service Request Information

CONTACT	Name	Dalton, Kris	Date	Jul 23, 2008 04:36 PM
	Department	College of Education	Phone	88482
	Location		Email	daltonk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20070541 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
	Serial No.	529l5f1	Location	PDR
	CPU	Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)
	OS	Unknown	Software	MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003, Filemaker Pro v9 from P0066371
	Wired NIC	00:1A:A0:74:E4:12

TECHS	Submitted by	Courtney Wehner	Contact	cwehner05@wou.edu	88925
	Primary Technician		Contact	rkavanag08@wou.edu	88323

Entered by	Date	Memo
Richard Kavanagh student			Email Public
Entered by	Date	Memo
Richard Kavanagh student	Sep 18, 2008 04:39 PM	This is installed and set up.	Add Attachment
Richard Kavanagh student	Jul 25, 2008 04:17 PM	Task reassigned to Richard Kavanagh.	Add Attachment
Richard Kavanagh student	Jul 25, 2008 04:11 PM	Delivered but there is no desk for us to set it up on. The computer is currently in ED 202 conference room. Will check back on Monday.	Add Attachment
Richard Kavanagh student	Jul 24, 2008 02:59 PM	Imaged, named, bound, and admins assigned. Ready for delivery.	Add Attachment
Courtney Wehner	Jul 23, 2008 04:39 PM	Monitor: 20070588 Computer and monitor will be in fee payment hallway under the sign "ED machines".	Add Attachment
Courtney Wehner	Jul 23, 2008 04:38 PM	Additional Software: MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003. This is replacing the old CPU 20020064 in the same room.	Add Attachment