Service Request Ticket - # 26842

Service Request Information

CONTACT Name Scheck, Stephen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 23, 2008 04:53 PM
Department Natural Science Division Phone 88277
Location Email schecks@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20070566[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
Serial No. fy8l5f1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003, Adobe Acrobat Pro v9 from P0076330

Wired NIC 00:1A:A0:7B:4A:11


TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rmurphy06@wou.edu 88654

Tracking

Entered by Date Memo
Rebecca Murphy
Email

Public

Entered by Date Memo
Rebecca Murphy Jul 28, 2008 12:44 PM
delivered and set up computer. made sure he had
all his printers and installed outlook.
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Rebecca Murphy Jul 28, 2008 11:06 AM
Task reassigned to Rebecca Murphy.
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Richard Kavanagh student Jul 24, 2008 03:00 PM
Imaged, named, bound, and admins assigned. Ready
for delivery.
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Courtney Wehner Jul 23, 2008 04:56 PM
Will be in tech inbox #1. 
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Courtney Wehner Jul 23, 2008 04:54 PM
Additional Software: MS Win Xp Pro installed, MS 
Office Pro 2007 from P0064260 installed as 
Office Pro 2003.

This is replacing old CPU 20030610[Edit Inv].  There is NO 
new monitor with this task.
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