Service Request Ticket - # 26843

Service Request Information

CONTACT Name Hill, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 23, 2008 04:57 PM
Department College of Liberal Arts and Sciences Phone 88271
Location Email hillk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070565[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
Serial No. 7z8l5f1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003,Adobe Acrobat Pro v9 from P0076330

Wired NIC 00:1A:A0:7B:91:07

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rmurphy06@wou.edu 88654

Tracking

Entered by Date Memo
Rebecca Murphy
Email

Public
Entered by Date Memo
Rebecca Murphy Jul 29, 2008 08:11 AM 
all is done
 Add Attachment
Rebecca Murphy Jul 28, 2008 12:42 PM 
delivered her computer. she was not present when
delivered and will need out look installed. Will
call tomorrow with times at which I can do so.
 Add Attachment
Rebecca Murphy Jul 28, 2008 11:06 AM 
Task reassigned to Rebecca Murphy.
 Add Attachment
Richard Kavanagh student Jul 24, 2008 03:00 PM 
Imaged, named, bound, and admins assigned. Ready
for delivery.
 Add Attachment
Courtney Wehner Jul 23, 2008 04:58 PM 
WIll be in tech inbox #2.
 Add Attachment
Courtney Wehner Jul 23, 2008 04:58 PM 
Additional Software: MS Win Xp Pro installed, MS 
Office Pro 2007 from P0064260 installed as 
Office Pro 2003.

This is replacing old CPU 20030613[Edit Inv].  There is NO 
new monitor with this task.
 Add Attachment