Service Request Ticket

Service Request Information

CONTACT	Name	Braun, Debbie	Date	Jul 24, 2008 10:22 AM
	Department	College of Liberal Arts and Sciences	Phone	14220
	Location		Email	braund@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20030595 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dimension 4600, P4-2.80GHz
	Serial No.	N/A	Location	PDR
	CPU	Pentium 4-2.80Ghz
	OS		Software	MS Office Pro from P0047320
	Wired NIC	00:0C:F1:EA:5B:47

TECHS	Submitted by	Christian Mendez	Contact	chmende@wou.edu	88925
	Primary Technician		Contact	bberkley@wou.edu	88955

Entered by	Date	Memo
Brian Berkley			Email Public
Entered by	Date	Memo
Brian Berkley	Jul 24, 2008 08:15 PM	Task reassigned to Brian Berkley.	Add Attachment
Brian Berkley	Jul 24, 2008 10:52 AM	Sent her an email.	Add Attachment
UCS Tech	Jul 24, 2008 10:52 AM	Status changed to: Waiting for Contact	Add Attachment
Brian Berkley	Jul 24, 2008 10:51 AM	THis is a known bug in Communications Express, it is cosmetic and not a functionality-depriving bug. There are 3 columns. One with a Month, One with a Day, and One with the Month, Day, Year. The 3rd column should just be year, but the HTML code that is embedded in the application returns the whole date. Users should treat the 3rd column as YEAR only.	Add Attachment
Christian Mendez	Jul 24, 2008 10:24 AM	She is trying to set the start the vacation notice on and stop the vacation notice dates. When she choses a specific date, it automatically says July 24th and not a specific date that she is putting in. she says its stuck on July 24th with different year options on both start and stop notification. She will be in her office all day today.	Add Attachment