Service Request Ticket

Service Request Information

CONTACT	Name	Orwick, Betty	Date	Jul 24, 2008 10:46 AM
	Department	Strategic Communications & Marketing	Phone	88813
	Location		Email	orwickb@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20031260 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Power Mac G5 1.8GHz #z0aa
	Serial No.	SYM426F6NRGK	Location	PDR
	CPU	G5 1.6GHz
	OS	Unknown	Software	MS Office from P0047748, Adobe Creative Suite Prem CS3 Mac License from P0065768, Filemaker Pro v8 from P0056554 upgraded to v8.5 on P0058488
	Wired NIC	00:0D:93:2B:93:CE

TECHS	Submitted by	Christian Mendez	Contact	chmende@wou.edu	88925
	Primary Technician		Contact	wehnera@wou.edu	88624

Entered by	Date	Memo
Adam Wehner			Email Public
Entered by	Date	Memo
Adam Wehner	Aug 04, 2008 02:02 PM	Good to go.	Add Attachment
Brian Witt	Jul 24, 2008 02:19 PM	Adam, this is the printer we were going to move from AD302 to CO223. Physical Plant already moved it, but you need to set it up for its new location. Then Betty needs it added.	Add Attachment
Brian Witt	Jul 24, 2008 02:19 PM	Task reassigned to Adam Wehner.	Add Attachment
Brian Witt	Jul 24, 2008 11:04 AM	Task reassigned to Brian Witt.	Add Attachment
Brian Berkley	Jul 24, 2008 11:01 AM	Betty and Denise are both in Public Relations OU. If I move them to the UA OU, they'll get UA's I drive. Please show them how to connect to the printer they need, or I can add the PANDORA printer to the login script PR uses.	Add Attachment
Christian Mendez	Jul 24, 2008 10:48 AM	She was moved recently to Cottage 2nd floor in room 219 and during the move, she was not networked for any printers. she would like to be networked to printer Pandora which is in the 2nd floor of the cottage as well. She mentioned that Denise Visuano might also need to be networked because they both were recently moved over. She will be available all day today.	Add Attachment