Service Request Ticket - # 26869

Service Request Information

CONTACT Name Gallagher, Christine   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 25, 2008 09:48 AM
Department Creative Arts/Art Phone 88534
Location Email gallagc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20080172[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook 13-in (white) #Z0FK
Serial No. SW882910F0P5 Location PDR

CPU Intel Core 2 Duo 2.4GHz 3MB shared L2 cache


OS Unknown Software MS Office 2008 for MAC from P0066994, Adobe Web Premium CS5 Mac License and InDesign CS5 MAC license from P0077114

Wired NIC 00:22:41:23:A6:C2


Wireless NIC 00:21:E9:DC:10:F7


Bluetooth NIC 00:22:41:3F:03:A8

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Aug 18, 2008 11:37 AM 
she came by and took it off our hands.
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Brian Berkley Aug 18, 2008 11:26 AM 
Task reassigned to Richard Kavanagh.
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Courtney Carlson Aug 11, 2008 11:49 AM 
Next Monday = August 18th
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Courtney Carlson Aug 11, 2008 11:28 AM 
Next Monday. She will come by ITC 009.
sometime before noon.
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Tricia Flaherty Aug 08, 2008 11:04 AM 
I sent her an email to let her know it was ready 
to go.
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Adam Shinn Aug 04, 2008 12:52 PM 
called and left another VM to have her call us 
when she wants it
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Adam Shinn Aug 04, 2008 10:50 AM 
called again no answer
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Adam Shinn Jul 28, 2008 07:42 AM 
Mac book is on my desk on top of the macbook pro
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Adam Shinn Jul 28, 2008 07:42 AM 
This is ready to go, putting it back in main
because I will be workin with the conference all week.
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Adam Shinn Jul 25, 2008 11:44 AM 
called and left a VM asking for times that I can 
bring it over.
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Adam Shinn Jul 25, 2008 11:42 AM 
mac is ready to be delivered
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Adam Shinn Jul 25, 2008 11:15 AM 
laptop and additional software are installed, 
updates are finishing now and it will be named 
and bound with her account added just after.
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Adam Shinn Jul 25, 2008 10:16 AM 
Task reassigned to Adam Shinn.
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Courtney Wehner Jul 25, 2008 09:52 AM 
Laptop will be on the floor under the tech 
inboxes.
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Courtney Wehner Jul 25, 2008 09:50 AM 
Additional Software: MS Office 2008 for MAC from 
P0066994, Adobe CS3 Web Premium Mac License from 
P0063081 and Adobe InDesign CS3 MAC License from 
P0065673.

This is GFA replacing 20031189[Edit Inv].  She is urgently 
needing this laptop!
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