Service Request Ticket - # 26875

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 25, 2008 12:50 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070280[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Thin Clients # NTC-10Z-00
Serial No. 0716BE847E Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:85:FA:F8

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact rmurphy06@wou.edu 88654

Tracking

Entered by Date Memo
Rebecca Murphy
Email

Public
Entered by Date Memo
Rebecca Murphy Jul 28, 2008 08:17 AM 
replaced the missing mouse with one we had in our
tech closet.
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Rebecca Murphy Jul 28, 2008 08:01 AM 
Task reassigned to Rebecca Murphy.
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Christian Mendez Jul 25, 2008 12:51 PM 
Thin client in the Alcove of 2nd floor is missing 
a mouse.

wou# on thin client: 20070280[Edit Inv]

contact the front desk for assistance.
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