Service Request Ticket - # 26895

Service Request Information

CONTACT Name Deets, Amber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 28, 2008 02:21 PM
Department Graduate Studies Phone 88492
Location Email deetsa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030762[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 7PC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047503, Dreamweaver MX 2004 from P0049292

Wired NIC 00:0C:F1:E9:FA:54

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact chmende@wou.edu 88925

Tracking

Entered by Date Memo
Christian Mendez
Email

Public
Entered by Date Memo
Christian Mendez Aug 13, 2008 11:16 AM 
Task reassigned to Christian Mendez.
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Christian Mendez Aug 13, 2008 11:16 AM 
I called her and she said that it is already 
installed on her machine.

asked me to close the ticket.
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UCS Tech Aug 01, 2008 04:19 PM 
Status changed to: Waiting for Contact
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Audrey Sundkvist Jul 31, 2008 02:15 PM 
Tried calling again, in case she was at lunch
earlier. Did not leave a message this time.
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Audrey Sundkvist Jul 31, 2008 11:54 AM 
I called and left a message asking for when she is
actually available.
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Audrey Sundkvist Jul 31, 2008 11:46 AM 
I found a license for her in
Macromedia/Dreamweaver MX 2004 folder.
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Sarah Callaway Jul 28, 2008 02:23 PM 
She has a copy of dreamweaver, it looks like, but 
wants to make sure its the right one.
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Sarah Callaway Jul 28, 2008 02:22 PM 
ITC 111.  She's available after 3pm all this week.
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