Service Request Ticket - # 26904

Service Request Information

CONTACT Name Lindsay, Lynne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 29, 2008 08:20 AM
Department College of Education Phone 88272
Location Email lindsayl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070563[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003

Wired NIC 00:1A:A0:7A:E5:8E

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Jul 29, 2008 11:45 AM 
Task reassigned to Richard Kavanagh.
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Richard Kavanagh student Jul 29, 2008 11:45 AM 
helped her set up her desktop/quick launch bar.
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Christian Mendez Jul 29, 2008 08:22 AM 
She wants shortcuts on her desktop for things 
like banner etc.

also needs IE to have wou.edu/newmail as its 
homepage.

She will be available all day except for lunch 
from 12:30 - 3:30pm.

anytime before or after works well with her.
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