Service Request Ticket - # 26915

Service Request Information

CONTACT Name Summers, Jill   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 29, 2008 02:19 PM
Department Bookstore Phone 88300
Location Email summersj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20071060[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Epson Stylus C120 Ink Jet Printer #F10-PTRIJEC120
Serial No. K23Y091375 Location PDR

Model C11c687201 Hostname
Notes usb,inkjet Ink/Toner Refill
TECHS Submitted by Shannon McCormick Contact smccormick06@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Shannon McCormick Jul 29, 2008 02:47 PM 
**this task is completed!
I will not let me update it for some reason.
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Shannon McCormick Jul 29, 2008 02:45 PM 
Called back. They fixed the problem!
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Shannon McCormick Jul 29, 2008 02:35 PM 
The student has been there for quite some time, 
so she said this is an urgent issue.
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Shannon McCormick Jul 29, 2008 02:34 PM 
She says Adam has experience with this issue. The 
printer won't print an ID card. The computer also 
seems to have some issue with going "file, print."
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