Service Request Ticket - # 26917

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 29, 2008 02:56 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050148[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. F0CWW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:8E:F2:2C

TECHS Submitted by Shannon McCormick Contact smccormick06@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Jul 30, 2008 02:37 PM 
Replaced the power supply with one from our
inventory. Machine has been returned and
installed.  I gave Adam the old power supply for
warranty replacement.
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Brian Witt Jul 30, 2008 01:00 PM 
Power supply is toast.  Brought machine back to UCS.
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Brian Witt Jul 30, 2008 11:20 AM 
Task reassigned to Brian Witt.
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Shannon McCormick Jul 29, 2008 02:57 PM 
The power light just blinks orange when they try 
to turn it on. It is on the main floor.
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