Service Request Ticket - # 26929

Service Request Information

CONTACT Name DuChene, Josh   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 30, 2008 12:29 PM
Department Admissions Office Phone 88594
Location Email duchenej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040675[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. d1t8z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:0C:2C

TECHS Submitted by Emily Warner Contact ewarner@wou.edu 88925
Primary Technician Contact kinnamaj@wou.edu 88154

Tracking

Entered by Date Memo
Joanie Kinnaman
Email

Public
Entered by Date Memo
Joanie Kinnaman Sep 04, 2008 09:36 AM 
this task has sat on hold since Aug. 13th, so I 
am completing it.
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Joanie Kinnaman Aug 13, 2008 12:33 PM 
the price ended up 118.65 and he is putting this 
order on hold, until further notice
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Joanie Kinnaman Jul 30, 2008 04:10 PM 
I just walked him through how to submit an order 
on the Purchase Request form
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Brian Witt Jul 30, 2008 03:59 PM 
Task reassigned to Joanie Kinnaman.
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Brian Witt Jul 30, 2008 03:08 PM 
Left VM asking if he has purchased or needs to
purchase a license for the software.
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Emily Warner Jul 30, 2008 12:30 PM 
Josh stopped by and asked to create a service 
request in order to get Adobe N-Design (he wasn't 
sure if that is the correct spelling) on his 
computer. He is available during normal business 
hours.
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