Service Request Ticket - # 26938

Service Request Ticket - # 26938

Jump to:

Preferences

Directory Lookup

Service Request Information

CONTACT	Name	Anderson, Lori	Date	Jul 31, 2008 07:59 AM
	Department	University Housing	Phone	88627
	Location		Email	andersol@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20071198 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	HP Deskjet 6940DT Color Inkjet Printer #C8973A#B1H
	Serial No.	SMY849CS1G7	Location	PDR
	Model	C8973A	Hostname
	Notes	networkable, 36ppm black and 27 ppm color, USB, 4800 dpi, duplexing, extra 250 shhet paper tray	Ink/Toner Refill
	Wired NIC	00:1E:0B:FB:50:AC

TECHS	Submitted by	Christian Mendez	Contact	chmende@wou.edu	88925
	Primary Technician		Contact	rmurphy06@wou.edu	88654

Tracking

Entered by	Date	Memo
Rebecca Murphy			Email Public
Entered by	Date	Memo
Rebecca Murphy	Sep 12, 2008 01:49 PM	There will be new tasked created for the remaining printer setups.	Add Attachment
Rebecca Murphy	Sep 12, 2008 01:43 PM	i have delivered Jamie Tatum's printer to ed 155.	Add Attachment
Rebecca Murphy	Sep 12, 2008 01:11 PM	Task reassigned to Rebecca Murphy.	Add Attachment
Tricia Flaherty	Sep 12, 2008 10:51 AM	I am moving this printer for Jamie Tatum over to ITC 008 counter area, I will be making more tasks for some of the others	Add Attachment
Christian Mendez	Aug 28, 2008 11:29 AM	**This is an email** Some time ago I requested the printer for ED 155 (Jamie Tatum) to be installed. However, the last time I spoke with Jamie, he said the printer was still not installed. Please remember not to network it. Thank you! (This is one of those 7 deskjet color printers (HP Deskjet 6940DT color Inkjet printer #C8973#B1H) that we ordered in June.)	Add Attachment
Courtney Carlson	Aug 19, 2008 03:02 PM	The office specialist for Ed Office called because Lori is gone. Wanted and ETA on new printer for Daniel Lopez-C on task 27177. I closed 27177 per Tricia's instructions because that info is already in this open task. She was told "by the end of the week" for Daniel's printer.	Add Attachment
Rebecca Murphy	Aug 08, 2008 11:11 AM	Task reassigned to Tricia Flaherty.	Add Attachment
Richard Kavanagh student	Aug 06, 2008 03:40 PM	Do we have W#'s or locations for these printers?	Add Attachment
Jonathan Guillen	Aug 04, 2008 05:18 PM	**This is an email** We're ready to install the HP Deskjet 6940DT color Inkjet printers in the offices listed below. Please do not network any of these printers, but hook them up solely to the respective computer. Daniel Lopez-Cevallos, ED 163, as soon as possible Jeff Armstrong, ED 164 Elke Anderson, ED122 Kathy Farrell ED 148 Eric Bruce ED 145 Gail Saxowsky ED 123 (desk/computer on left side only since the office is used by two people) Please have the printers installed by August 30, except the one noted above which should be installed as soon as possible. Thank you!	Add Attachment
Brian Witt	Jul 31, 2008 09:30 AM	Task reassigned to Tricia Flaherty.	Add Attachment
Brian Witt	Jul 31, 2008 09:19 AM	I cannot find this printer in the ED printers in the side hallway.	Add Attachment
Christian Mendez	Jul 31, 2008 07:59 AM	**This is an email** I'm ready for one of the deskjet color printers (HP Deskjet 6940DT color Inkjet printer #C8973#B1H) to be set up in ED155 for Jamie Tatum. He is moving into his office today, but the printer install is not urgent. Next week I should be ready to set up one printer in ED163 (Daniel Lopez-Cevallos). Then by mid August I should be ready to set up one in ED164 (Jeff Armstrong). Tiffany Smith knows where and when the remaining four printers should be installed. Thank you! -- Lori Anderson Health & PE Office Support, ED 202P Western Oregon University 503-838-8597	Add Attachment