Service Request Ticket - # 26945

Service Request Information

CONTACT Name Hill, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 31, 2008 12:24 PM
Department College of Liberal Arts and Sciences Phone 88271
Location Email hillk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050982[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag BQ9WB91 Description Inspiron 700m Pentium M, 2GHz, 400MHz, 12.1in WXGA
Serial No. BQ9WB91 Location ITC 207 Storage (was S. Scheck/LAS Staff Laptop)

CPU Pentium M 2.0 GHz


OS Software MS Office Pro 2003 from P0056071

Wired NIC 00:12:3F:6B:3B:50


Wireless NIC 00:16:6F:30:BF:12

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact rmurphy06@wou.edu 88654

Tracking

Entered by Date Memo
Rebecca Murphy
Email

Public
Entered by Date Memo
Rebecca Murphy Jul 31, 2008 01:07 PM 
unbound and rebound to the mash domain. the
student was then able to log in.
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Rebecca Murphy Jul 31, 2008 12:51 PM 
Task reassigned to Rebecca Murphy.
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Christian Mendez Jul 31, 2008 12:26 PM 
Student worker Bethany King said she cannot log 
in, and Dean Schecks cannot log in either.

they are trying their normal user/pass and loing 
into MASH

Laptop read: The controller domain is down.

They are not plugged into the network.

Laptop is located in Dean Schecks office in HSS 
234.

Someone will be there all day today.
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