Service Request Ticket - # 26950

Service Request Information

CONTACT Name Russell-Wynings, Andrew   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 01, 2008 08:07 AM
Department Advancement & Foundation Phone 88151
Location Email russella@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060232[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 40L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, Creative Suite Prem from P0049693 moved from W#20020660

Wired NIC 00:13:72:A8:B3:C8

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact soukupm@wou.edu 88568

Tracking

Entered by Date Memo
Mike Soukup
Email

Public
Entered by Date Memo
Brian Berkley Aug 07, 2008 11:02 AM 
Task reassigned to Mike Soukup.
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Brian Berkley Aug 07, 2008 11:02 AM 
Mike, can you help with this, we don't have any
expertise in this area to set it up.
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Christian Mendez Aug 01, 2008 08:08 AM 
****This is an email****

 
Good morning,
 
I need to have Oracle 10g SQL Plus placed on my 
computer.  This program is used by Brian Straub, 
creator of our alumni database, to perform 
updates to our system. Cara Groshong (located in 
our office) has traditionally been the person 
Brian works with, but this responsibility is now 
mine.  Cara says that the tech can look at the 
set-up on her computer to understand how this 
program needs to be configured.  My computer's 
number is: 20060232[Edit Inv].  Thank you.
 
Andrew
 
Andrew Wynings
Director of Systems Management and Prospect 
Research
Western Oregon University
503-838-8151
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