Service Request Ticket - # 26967

Service Request Information

CONTACT Name Rosenblad, BJ   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 04, 2008 09:37 AM
Department College of Education Phone 88758
Location Email rosenblb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060218[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 64L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, Dragon Nat Spking v9.4 from Poo64154

Wired NIC 00:13:72:A8:B4:96

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Aug 04, 2008 10:26 AM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Aug 04, 2008 10:25 AM 
The error was on screen when I arrived. I
restarted and was able to login without the error
coming up. I revalidated Windows just in case.
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Audrey Sundkvist Aug 04, 2008 10:01 AM 
BJ did not answer her phone, so I will ust head
over. MSOOBE.EXE has to do with Windows Activation.
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Christian Mendez Aug 04, 2008 09:39 AM 
Windows Product Activation:

Activation Windows : MSOOBE.EXE application error 
the instructions at (0x604a296e) referenced 
memory at "0x00000000" the memory could not be 
read. click ok to terminate the program click on 
cancel to debug.

when she clicks ok or debug, it logs her all the 
way off.

She is only available on Mondays.
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