Service Request Ticket - # 26968

Service Request Information

CONTACT Name Saindon, Brad   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 04, 2008 10:21 AM
Department Health & Exercise Science Phone 88384
Location Email saindonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040957[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag Description OptiPlex GX280 , Pentium 4, 3.20GHz,1M,800MHz, FSB
Serial No. Location ITC Fee Payment (was Brad Saidon, HPE)

CPU Pentium 4-3.2GHz


OS Software MS Office PRo 2003 from P0053370

Wired NIC 00:12:3F:8A:8F:81

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Aug 04, 2008 01:24 PM 
Task reassigned to Audrey Sundkvist.
 Add Attachment
Audrey Sundkvist Aug 04, 2008 01:24 PM 
They have two machines in one office and only one
internet port. He wanted to know about a
"splitter" and I explained we cannot do that for
security reasons. I gave him the number for telecom.
 Add Attachment
Courtney Carlson Aug 04, 2008 11:18 AM 
He has moved the machine, and just needs to make 
sure the wiring is correct.
 Add Attachment
Courtney Carlson Aug 04, 2008 10:38 AM 
May have extra cords already in his office. 
(Yellow network cables)

Desktop Dell. One machine in office as of now.

Times:
Any business hours.
Assistant Leon BLazer can be contact in the same 
office. He is always there. 

Unablke to
Add Attachment