Service Request Ticket - # 27042

Service Request Information

CONTACT Name Bentley, Larry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 07, 2008 10:23 AM
Department University Computing Solutions Phone 88975
Location Email bentleyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030729[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 5XC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:59:03

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact rmurphy06@wou.edu 88654

Tracking

Entered by Date Memo
Rebecca Murphy
Email

Public
Entered by Date Memo
Rebecca Murphy Aug 07, 2008 10:46 AM 
switched cables and is working fine now.
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Rebecca Murphy Aug 07, 2008 10:32 AM 
Task reassigned to Rebecca Murphy.
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Christian Mendez Aug 07, 2008 10:25 AM 
He says that the monitor still displays an amber 
light. He presses the minus button and it just 
switches from the analog to digital but still 
just a black screen.

he will be available most of the day today.
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