Service Request Ticket - # 27048

Service Request Information

CONTACT Name Udell, Tom   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 07, 2008 02:19 PM
Department The Research Institute Phone 88785
Location Email udellt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050316[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 606R981 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from TRI Site License

Wired NIC 00:12:3F:95:9D:49

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Oct 14, 2008 10:26 AM 
Printer seems to be working fine.  Printed some
test jobs to it with no problem.
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Brian Berkley Aug 07, 2008 03:22 PM 
Task reassigned to Adam Wehner.
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Christian Mendez Aug 07, 2008 02:20 PM 
He will be available for the rest of the day.

Printer TRAIN is located in TODD 220

He mentions that everytime that the network goes 
down, the printers also go down. Last time that 
the network went down, someone had to go over 
there and take care of the printing issue.

No one can print to this printer. When he goes to 
file print, and hits print, nothing happens.
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