Service Request Ticket - # 27057

Service Request Information

CONTACT Name Bennett, Roy V.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 08, 2008 08:43 AM
Department Library & Media Services Phone 88893
Location Email bennetr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070146[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. DHGBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 from P0062550,Transfered from W#20020693 11-2007 Dreamweaver MX from P0037637 and Acrobat 6 Pro from P0043887

Wired NIC 00:1A:A0:52:FA:86

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Aug 08, 2008 10:27 AM 
Task reassigned to Brian Witt.
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Brian Witt Aug 08, 2008 10:27 AM 
Brad gave the techs a lesson on folder permissions
through Unix.  Roy's permissions were wrong, so
Brad fixed them.
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Christian Mendez Aug 08, 2008 08:45 AM 
wou.edu/bennetr

he gets:

Forbidden - your client is not allowed to access 
the requested object.

He said that he put in the P:Drive (not H:Drive / 
P folder)a folder called Butler and it contains 
some file he needs on the web.

He is available all day today.
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