Service Request Ticket - # 27116

Service Request Information

CONTACT Name Carmichael, Tammy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 12, 2008 01:55 PM
Department Health & Exercise Science Phone
Location Email carmict@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20071157[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Canon -ImageClass MF6540
Serial No. dkf11122 Location PDR

Model mf6590 Hostname
Notes Ink/Toner Refill
TECHS Submitted by Shannon McCormick Contact smccormick06@wou.edu 88925
Primary Technician Contact ewarner@wou.edu 88925

Tracking

Entered by Date Memo
Emily Warner
Email

Public
Entered by Date Memo
Emily Warner Aug 13, 2008 11:09 AM 
Task reassigned to Emily Warner.
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Emily Warner Aug 13, 2008 11:08 AM 
Just called back and she fixed it herself. I will 
close this task.
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Emily Warner Aug 13, 2008 09:01 AM 
Tammy just called again and would like someone to 
come take a look at the printer as soon as they 
can. She is availalbe all day.
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Shannon McCormick Aug 12, 2008 02:00 PM 
The printer is about 5 weeks old. It has worked 
fine until now. The tasks just sit in the que. 
She has tried turninig everything off and 
restarting as well as troubleshooting. There is 
no error message. 

She is only here today and tomorrow, and can't 
get work done without her printer.
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