Service Request Ticket - # 27134

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 13, 2008 01:36 PM
Department Phone 88925
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20060233[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 71L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:54:4B


TECHS Submitted by Emily Warner Contact ewarner@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public

Entered by Date Memo
Audrey Sundkvist Aug 14, 2008 11:25 AM
Sun Java Communications Express does not allow
both Filters and Email Forwarding. The Filtering
of emails to another email address does not
function well either. The user wanted to forward
all of her emails except [All Student] emails to
her gmail account and just filter the [All
Student] emails into a folder. If you have a
filter and forwarding setup neither will work
properly. She decided to forward all to gmail and
create a filter there.
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Audrey Sundkvist Aug 14, 2008 10:55 AM
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Aug 14, 2008 10:55 AM
Maria Austin's office in the cottage, 107(?)
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Emily Warner Aug 13, 2008 01:39 PM
When she sends e-mails she frequently gets a 
message saying "Problem During Delivery 
Processing" in the subject line. When she opens 
the e-mail it says "Delivery processing continued 
inspite of these errors"

Christene Sismondo
Csismon
Her extension is 88134
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