Service Request Ticket - # 27136

Service Request Information

CONTACT Name Houck, Joe   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 13, 2008 02:06 PM
Department Athletics Phone 88384
Location Email houckj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050953[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Pentium M, 1.73GHz/2MB Cache/533MHz
Serial No. HSP3X81 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office Pro 2003 from P0055522, Eagle Eye Motion Analysis from P0068200 1st install 11/13/2008

Wired NIC 00:14:22:DF:E6:5F


Wireless NIC 00:13:CE:65:8D:27

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public
Entered by Date Memo
Joan Guralnick Aug 14, 2008 09:04 AM 
Task reassigned to Joan Guralnick.
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Joan Guralnick Aug 14, 2008 09:04 AM 
Jan Carey called.  they found the power brick.
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Joan Guralnick Aug 13, 2008 02:07 PM 
Evidently, we worked on this machine last spring 
and they believe that it was returned without the 
powerbrick.  Jon Carey (Athletic Director) called 
on this
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