Service Request Ticket - # 27138

Service Request Information

CONTACT Name Guralnick, Joan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 13, 2008 03:02 PM
Department University Computing Solutions Phone 88646
Location Email guralnij@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050074[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 90NWW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:8B:43:6A

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rmurphy06@wou.edu 88654

Tracking

Entered by Date Memo
Rebecca Murphy
Email

Public
Entered by Date Memo
Rebecca Murphy Aug 15, 2008 04:02 PM 
delivered
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Brian Witt Aug 15, 2008 03:52 PM 
Task reassigned to Rebecca Murphy.
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Brian Witt Aug 15, 2008 03:26 PM 
Ready to deliver
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Brian Witt Aug 15, 2008 02:49 PM 
I am imaging the machine
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Brian Witt Aug 14, 2008 09:17 AM 
Task reassigned to Brian Witt.
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Tricia Flaherty Aug 13, 2008 03:05 PM 
I was doing some inventory check in APSC101 and 
found a station at F6 that when you try to 
launch either Firefox or IE they open then close 
immediately  also SOPHOS does not appear to be 
running I let Christian/the on duty lab 
attendant know and advised him to not let anyone 
use the station until it can be checked out
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