Service Request Ticket - # 27163

Service Request Information

CONTACT Name Bybee, Teresa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 15, 2008 09:05 AM
Department Telecommunications Phone 88010
Location Email bybeet@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040953[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Pentium M, 1.60GHz,2MB,Cache,533MHz
Serial No. BFHPP71 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office Pro 2003 from P0053329, Adobe Creative Suite 2 from P0053329, Filemaker Pro v8 from P0056554 upgraded to v8.5 on P0058488

Wired NIC 00:12:3F:D7:80:75


Wireless NIC 00:12:F0:88:88:D4

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact rmurphy06@wou.edu 88654

Tracking

Entered by Date Memo
Rebecca Murphy
Email

Public
Entered by Date Memo
Rebecca Murphy Aug 15, 2008 01:04 PM 
Task reassigned to Rebecca Murphy.
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Rebecca Murphy Aug 15, 2008 01:04 PM 
I fixed all her problems.
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Christian Mendez Aug 15, 2008 09:06 AM 
Christene can be reached at 88134.  She needs an 
answer asap.
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