Service Request Ticket - # 27177

Service Request Information

CONTACT Name Anderson, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 15, 2008 12:10 PM
Department University Housing Phone 88627
Location Email andersol@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20071200[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP Deskjet 6940DT Color Inkjet Printer #C8973A#B1H
Serial No. MY849CS1GF04Q9 Location PDR 2023 Giveaway

Model C8973A Hostname
Notes networkable, 36ppm black and 27 ppm color, USB, 4800 dpi, duplexing, extra 250 shhet paper tray Ink/Toner Refill

Wired NIC 00:1E:0B:FB:50:B3

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact rmurphy06@wou.edu 88654

Tracking

Entered by Date Memo
Rebecca Murphy
Email

Public
Entered by Date Memo
Rebecca Murphy Aug 22, 2008 12:18 PM 
hooked this printer up locally. Wrote him a note
saying that he needs to get a power strip because
he only had two outlets on his wall. I did install
the drivers. I also said for him to call if he has
any problems or questions to call.
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Rebecca Murphy Aug 22, 2008 11:26 AM 
Task reassigned to Rebecca Murphy.
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Courtney Wehner Aug 20, 2008 03:52 PM 
Printer will be under the tech inboxes labeled 
Daniel Lopez.
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Courtney Carlson Aug 19, 2008 02:55 PM 
Task reassigned to Tricia Flaherty.
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Courtney Carlson Aug 19, 2008 02:53 PM 
Spoke with Tricia, I'm closing this task because 
the info is already in task 26938.
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Courtney Carlson Aug 19, 2008 02:49 PM 
The office specialist for Ed Office called 
because Lori is gone. Wanted and ETA on new 
printer for Daniel Lopez-C. 

Went in back hallway here in ITC, talked with 
Adam and Courtney. Adam said by the end of the 
week. I relayed that info.
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Rebecca Murphy Aug 15, 2008 02:57 PM 
we are waiting for the printer to be unpackaged.
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Rebecca Murphy Aug 15, 2008 02:57 PM 
this cpu and monitor was delivered tot ed 163.
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Rebecca Murphy Aug 15, 2008 02:14 PM 
wou#
monitor:20071219[Edit Inv]
cpu:20071222[Edit Inv]
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Rebecca Murphy Aug 15, 2008 12:30 PM 
the computer is located under my desk. It still
needs to be imaged. The printer is not ready to be
delivered.
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Christian Mendez Aug 15, 2008 12:11 PM 
****This is an email****

 Please set up the computer and printer purchased 
for Daniel Lopez-Cevallos in ED 163 as soon as 
possible.  Thank you!
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