Service Request Ticket - # 27209

Service Request Information

CONTACT Name Russell, Shondra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 19, 2008 11:39 AM
Department Upward Bound Phone 88617
Location Email russells@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030734[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. BNC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:B5:48

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Aug 19, 2008 12:36 PM 
Task reassigned to Brian Berkley.
 Add Attachment
Brian Berkley Aug 19, 2008 12:35 PM 
added to local admin group
 Add Attachment
Brian Berkley Aug 19, 2008 12:05 PM 
Any of the techs can do this.
 Add Attachment
Christian Mendez Aug 19, 2008 11:40 AM 
****This is an email****
Please add me as an administrator to Mona K-
Hinds' computer so that I can add software 
required for our program.  The computer number is 
20030734[Edit Inv].  
 
Thank you,
Shondra

Shondra Russell, M.Ed. 
Director 
Upward Bound 
Western Oregon University
Add Attachment