Service Request Ticket - # 27217

Service Request Information

CONTACT Name Ritter, Dionne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 19, 2008 02:18 PM
Department Advancement & Foundation Phone 88281
Location Email parksd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071162[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 8N8SFG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software oxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066324 installed as Office Pro 2003, Adobe Acrobat Pro v9 from P0070929, Adobe Design Std CS4 for WIN from P0072093

Wired NIC 00:1E:C9:72:DA:4E

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public
Entered by Date Memo
Joan Guralnick Aug 26, 2008 07:21 AM 
Task reassigned to Joan Guralnick.
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Joan Guralnick Aug 26, 2008 07:21 AM 
I'm closing this Dionne has a pattern of not 
calling back.
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UCS Tech Aug 19, 2008 02:36 PM 
Status changed to: Waiting for Contact
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Brian Berkley Aug 19, 2008 02:36 PM 
Sent her an email to go to
http://zelmo.wou.edu/DSF/storefront.aspx
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Courtney Carlson Aug 19, 2008 02:22 PM 
Got her machine a month ago. She went online and 
couldn't find a download.

Times: business hours
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