Service Request Ticket

Service Request Information

CONTACT	Name	Flaherty, Tricia	Date	Aug 20, 2008 11:07 AM
	Department	University Computing Solutions	Phone	88904
	Location		Email	flahert@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20080020 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
	Serial No.	B32LVG1	Location	PDR
	CPU	Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)
	OS	Unknown	Software	Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0067126 installed as Office Pro 2003
	Wired NIC	00:21:70:0A:F9:AF

TECHS	Submitted by	Courtney Wehner	Contact	cwehner05@wou.edu	88925
	Primary Technician		Contact	flahert@wou.edu	88925

Entered by	Date	Memo
Tricia Flaherty			Email Public
Entered by	Date	Memo
Audrey Sundkvist	Oct 08, 2008 04:19 PM	Task reassigned to Tricia Flaherty.	Add Attachment
Audrey Sundkvist	Oct 08, 2008 04:19 PM	To the best of my knowledge we've done all of the MNB computers. If I am wrong please place this task back under UCSTech. Otherwise close it.	Add Attachment
Richard Kavanagh student	Sep 04, 2008 02:09 PM	Still need to be named, bound, and admined.	Add Attachment
Stanley Ratcliff	Sep 03, 2008 01:45 PM	Set up computers in their offices.	Add Attachment
Audrey Sundkvist	Aug 22, 2008 10:25 AM	These are done being imaged. We are waiting to name and bind them until we know who gets which one. They are back in the Fee Payment hallway.	Add Attachment
Audrey Sundkvist	Aug 22, 2008 10:25 AM	Task reassigned to Audrey Sundkvist.	Add Attachment
Courtney Wehner	Aug 20, 2008 11:08 AM	P0066989	Add Attachment
Courtney Wehner	Aug 20, 2008 11:08 AM	The computers are in the fee payment hallway under a sign "MNB Nursing Faculty". They can be returned to their location once they are imaged. The WOU#s are 20080020-20080030.	Add Attachment