Service Request Ticket - # 27240

Service Request Information

CONTACT Name Franzen, Amy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 21, 2008 08:18 AM
Department College of Education Phone 88324
Location Email afranze@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030835[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 8P80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:01:2A

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Aug 21, 2008 08:45 AM 
Task reassigned to Richard Kavanagh.
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Richard Kavanagh student Aug 21, 2008 08:45 AM 
2/3's of the outlets don't have power. Amy is
putting in a call to physical plant.
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Christian Mendez Aug 21, 2008 08:19 AM 
Machine is located in Ed 220.

When she came in this morning and tried to turn 
it on, nothing happened. 

there are no lights on the machine. Last night it 
was working fine.

she says that maybe custodial may have bumped 
something. She will be available all day today.
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