Service Request Ticket - # 27248

Service Request Information

CONTACT Name Orwick, Betty   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 21, 2008 10:22 AM
Department Strategic Communications & Marketing Phone 88813
Location Email orwickb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031260[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power Mac G5 1.8GHz #z0aa
Serial No. SYM426F6NRGK Location PDR

CPU G5 1.6GHz


OS Unknown Software MS Office from P0047748, Adobe Creative Suite Prem CS3 Mac License from P0065768, Filemaker Pro v8 from P0056554 upgraded to v8.5 on P0058488

Wired NIC 00:0D:93:2B:93:CE

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Aug 21, 2008 12:26 PM 
cleared some room off her HD and restarted her
comp to get het connected to the network again.
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Richard Kavanagh student Aug 21, 2008 11:28 AM 
Task reassigned to Richard Kavanagh.
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Richard Kavanagh student Aug 21, 2008 11:28 AM 
she's having problems connecting to
\\cougar\mydocuments so I'm going to take a look.
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Christian Mendez Aug 21, 2008 10:24 AM 
She said that she is using Photoshop and InDesign 
and she said that she got a message Hard Drive 
Disk is full.

She cannot do any work now because she has no 
space to do anything she says.
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