Service Request Ticket

Service Request Information

CONTACT	Name	Bucy, Mary	Date	Aug 21, 2008 10:26 AM
	Department	Education & Leadership	Phone	88794
	Location		Email	bucym@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20071208 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	HP Deskjet 6940DT Color Inkjet Printer #C8973A#B1H
	Serial No.	SMY835CS1SK	Location	PDR
	Model	C8973A	Hostname
	Notes	networkable, 36ppm black and 27 ppm color, USB, 4800 dpi, duplexing, extra 250 shhet paper tray	Ink/Toner Refill
	Wired NIC	00:1E:0B:FA:80:FB

TECHS	Submitted by	Courtney Wehner	Contact	cwehner05@wou.edu	88925
	Primary Technician		Contact	sratcli@wou.edu	88925

Entered by	Date	Memo
Stanley Ratcliff			Email Public
Entered by	Date	Memo
Stanley Ratcliff	Oct 29, 2008 10:12 AM	Task reassigned to Stanley Ratcliff.	Add Attachment
Tricia Flaherty	Oct 29, 2008 09:25 AM	Contact Lori Anderson or Jenny Lacey at 88471 (for both) for access to room	Add Attachment
Laura Gage	Oct 27, 2008 08:28 AM	called and left a message asking about the status.	Add Attachment
Audrey Sundkvist	Sep 22, 2008 08:51 AM	Called and left a message asking about the status on this.	Add Attachment
New Equip. Setup	Aug 26, 2008 09:30 AM	Status changed to: Waiting for Contact	Add Attachment
Rebecca Murphy	Aug 22, 2008 04:28 PM	this printer was delivered but not set up. I did not have enough outlets. She will call When she is available for someone to come and install printer.	Add Attachment
Courtney Wehner	Aug 21, 2008 10:26 AM	Printer is sitting on the grey desk in the fee payment hallway.	Add Attachment