Service Request Ticket - # 27261

Service Request Information

CONTACT Name Ross, Mike   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 21, 2008 03:34 PM
Department University Computing Solutions Phone 88046
Location Email rossm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070852[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. BMWV3G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065508 installed as Office Pro 2003

Wired NIC 00:1E:C9:7A:82:00

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Sep 19, 2008 10:51 AM 
delivered and set up
 Add Attachment
Richard Kavanagh student Sep 18, 2008 04:11 PM 
Task reassigned to Richard Kavanagh.
 Add Attachment
Richard Kavanagh student Sep 18, 2008 04:11 PM 
re-imaging the computer w/ latest updates. I
called Mike about delivering and we're going to do
it first thing tomorrow morning.
 Add Attachment
Adam Shinn Sep 09, 2008 11:37 AM 
Computer is being imaged now.
 Add Attachment
Courtney Wehner Aug 21, 2008 03:47 PM 
Computer will be in tech inbox number 4 and the 
monitor will be on the floor.
Add Attachment
Courtney Wehner Aug 21, 2008 03:41 PM 
Additional Software: Roxio Creator Dell Edition 
and CyberLink Power DVD bundled with computer, 
MS Office Pro Plus 2007 from P0065508 installed 
as Office Pro 2003.
 Add Attachment