Service Request Ticket - # 27267

Service Request Information

CONTACT Name Orwick, Betty   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 22, 2008 08:38 AM
Department Strategic Communications & Marketing Phone 88813
Location Email orwickb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031260[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power Mac G5 1.8GHz #z0aa
Serial No. SYM426F6NRGK Location PDR

CPU G5 1.6GHz


OS Unknown Software MS Office from P0047748, Adobe Creative Suite Prem CS3 Mac License from P0065768, Filemaker Pro v8 from P0056554 upgraded to v8.5 on P0058488

Wired NIC 00:0D:93:2B:93:CE

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Christian Mendez Aug 25, 2008 01:10 PM 
****This is an email****

 Please tell Audrey my computer is working much 
better and I greatly appreciate her help.



Thanks so much,


Betty Orwick

Graphic Artist

Public Relations

Western Oregon University




ph. 503-838-8813

fx. 503- 838-8164
Add Attachment
Audrey Sundkvist Aug 25, 2008 09:13 AM 
She was missing an update, 10.5.4, which caused this.
 Add Attachment
Audrey Sundkvist Aug 25, 2008 08:23 AM 
Task reassigned to Audrey Sundkvist.
 Add Attachment
Sarah Callaway Aug 22, 2008 08:39 AM 
laptop is not running bridge.audio not working, 
recently upgraded.
 Add Attachment