Service Request Ticket - # 27273

Service Request Ticket - # 27273

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Service Request Information

CONTACT	Name	Marsaglia, John	Date	Aug 22, 2008 11:06 AM
	Department	Computer Science Division	Phone	88991
	Location		Email	jcm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20080343 (opens in a new window)	Bldg/Room	ITC 306C
	Service Tag		Description	Asus Eee PC 900: 8.9in display
	Serial No.	86OAAQ089346	Location	John Maragalia's office
	CPU	Unknown
	OS		Software
	Wired NIC	00:22:15:15:56:22

TECHS	Submitted by	Courtney Wehner	Contact	cwehner05@wou.edu	88925
	Primary Technician		Contact	rmurphy06@wou.edu	88654

Tracking

Entered by	Date	Memo
Rebecca Murphy			Email Public
Entered by	Date	Memo
Rebecca Murphy	Sep 24, 2008 08:59 AM	Task reassigned to Rebecca Murphy.	Add Attachment
Rebecca Murphy	Sep 24, 2008 08:59 AM	these were delivered to the Rouge room	Add Attachment
Christian Mendez	Sep 24, 2008 08:07 AM	Portia called and said that she wanted these delivered in the Rouge Room in Werner one of the conference rooms in the basement The techs will have to speak with Info Desk at Werner to let them into that room but Portia said she's spoken with them already. Before 11:00am today is when they need these machines delivered. Call Portia when these are being delivered at: 88480	Add Attachment
Christian Mendez	Sep 23, 2008 11:10 AM	He is in his office until 1pm today. call him at 88991	Add Attachment
Christian Mendez	Sep 22, 2008 02:12 PM	Portia called back and said that tomorrow would work. she is available all day, she gets in at 5:30pm ITC 305	Add Attachment
Richard Kavanagh student	Sep 22, 2008 08:17 AM	Called and left a voice mail asking for availability.	Add Attachment
Adam Shinn	Sep 09, 2008 11:25 AM	left a VM asking for drop off times	Add Attachment
Sarah Callaway	Sep 05, 2008 02:28 PM	She called back to find out what their status is. She would like to be called on Monday to be updated.	Add Attachment
Courtney Wehner	Aug 22, 2008 11:10 AM	The 12 laptops are in tech inboxes 1, 2, 6, and 9. The invoice for this order will be in inbox 1.	Add Attachment
Courtney Wehner	Aug 22, 2008 11:09 AM	WOU #s: 20080343, 20080344, 20080345, 20080346, 20090347, 20080348, 20080349, 20080350, 20080351, 20080352, 20080353, 20080354	Add Attachment