Service Request Ticket - # 27275

Service Request Information

CONTACT Name McCannell, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 22, 2008 11:21 AM
Department Creative Arts/Art Phone 88442
Location Email mccannr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20080174[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Apple MacBook 13-in (white) #Z0FK
Serial No. SW88290SJ0P5 Location PDR

CPU Intel Core 2 Duo 2.4GHz 3MB shared L2 cache


OS Unknown Software MS Office 2008 for MAC from P0067126, Adobe Web Premium CS5 Mac License and InDesign CS5 MAC license from P0077114

Wired NIC 00:22:41:22:E3:70


Wireless NIC 00:21:E9:DC:11:3B


Bluetooth NIC 00:22:41:3F:03:74

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Sep 29, 2008 01:23 PM 
software is installed.
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Tricia Flaherty Sep 29, 2008 11:06 AM 
She is available to have the Adobe software
installed on her mac before 2pm today(class at 2pm)
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Tricia Flaherty Sep 17, 2008 11:15 AM 
MS Office 2008 for MAC from P0067126, Adobe CS3 
Web Premium Mac License and Indesign CS3 MAC 
license from P0066058
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Tricia Flaherty Sep 04, 2008 11:21 AM 
We need to make sure we pick up the desktop and 
she has gotten off all her files
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Adam Shinn Aug 25, 2008 02:05 PM 
****This is an email****

Hi Rebecca,

This is Adam Shinn with Computing Services, I just
wanted to let you know your mac book is here and
ready whenever you are. If you could write me back
or give us a call at 88925 and let me know when
you would like to pick it up that would be great,
thank you.

Adam Shinn
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Adam Shinn Aug 25, 2008 11:15 AM 
Task reassigned to Adam Shinn.
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Courtney Wehner Aug 22, 2008 11:29 AM 
GFA Replacing 20031191[Edit Inv].

Laptop will be on the floor by the inboxes.
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Courtney Wehner Aug 22, 2008 11:22 AM 
She is not on campus yet but is willing to come 
in so she can get her laptop.  Please email her 
at mccannr@wou.edu when this laptop is ready for 
her.
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