Service Request Ticket - # 27285

Service Request Information

CONTACT Name Lopez-Cevallos, Daniel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 22, 2008 05:21 PM
Department College of Education Phone 88021
Location Email lopezced@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071222[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755 2.66GHz 4M VT 1333MHz FSB
Serial No. 7HVTGG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066424 installed as Office Pro 2003, STATA/SE 11(single-user license) from VISA2009001602 July2010 UPGRADED to v12 AND TRANSFERED to Siobhan Maty on W#20111079 SEPT2012, EndNote X3 for WIN from P0075496 July 2010

Wired NIC 00:1E:C9:7D:DE:48

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Sep 10, 2008 11:53 AM 
I got Thunderbird setup for him.
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Christian Mendez Sep 10, 2008 10:26 AM 
He will be available until 1pm today.

I skyped the techs
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Audrey Sundkvist Aug 28, 2008 11:13 AM 
****This is an email****
Hello Audrey,

Thanks for your e-mail. I will let you know when
I'm on campus,

Daniel
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Audrey Sundkvist Aug 25, 2008 10:47 AM 
****This is an email****
Hi Daniel,

At WOU we use an email system by Microsystems Sun
Java, which means that Outlook requires some
special setup. Please let me know when you are
normally on campus so that a technician can meet
with you for the setup. It is something we need
you to be there for. Also, be aware that shared
calendars in Outlook are not fully functional. If
you will be viewing shared calendars then Mozilla
Thunderbird is suggested, and a technician will be
able to set that up for you if you prefer.

Thank you,

-- 
Audrey Sundkvist
WOU UCS Student Technician
asundkv@wou.edu
Service Request ext. 88925
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Audrey Sundkvist Aug 25, 2008 10:21 AM 
Task reassigned to Audrey Sundkvist.
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Cinthya Mendez-Garcia Aug 22, 2008 05:23 PM 
He is a new faculty and wants an email account on 
microsoft outlook.

Wants to know if we can link email to outlook. 
Says contacting him through email is best.

email: lopezced@wou.edu
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